They have obviously grown enough to consider expanding ads they now have a location in Dallas.
Should you hire them for your next carpet cleaning project though?
Keep reading and see what we think.
Method of Cleaning
As the name implies, steam cleaning is the main method of carpet cleaning for The Steam Team.
The website also says that they offer other methods for different needs but expect them to steam clean your carpet, in most cases.
This is good because steam cleaning or hot water extraction is the method suggested by most carpet mills.
Other Cleaning Services
Having been around for some time, since 1983 according to the website, The Steam Team has expanded into a number of other cleaning services.
These include area rug cleaning, upholstery cleaning, leather cleaning. air duct cleaning, marble polishing, emergency water extraction, floor refinishing and a number of other services.
This is a good thing because they can handle multiple needs.
Expect to be offered a number of services one they get into your home though.
One look at the specials page shows that the prices are fair but might be just slightly above the average cleaning price in Austin for carpets.
This is not a bad thing as long as the price includes everything needed for a cleaning.
Those super low price carpet cleaners often end up costing far more than average. The fact that they are up front with their pricing is a big positive.
The website is clean and well done. It is simple and easy to navigate.
Thumbs up on the website although I think they go a little overboard on the Austin pictures.
They are a local Austin company and want to make sure that you know it.
This is just being picky though. Overall, I like the website.
This is one of the most important factor when choosing a carpet cleaner.
One look at the reviews will let you know just what kind of company you are dealing with.
I prefer to research using Yelp because their results are harder for companies to manipulate.
The Steam Team of Austin has 53 reviews and an average rating of 4.5 stars.
This includes only 1 one star review, one 2 star review and one 3 star review.
The vast majority of the reviews are 5 star.
This is an excellent result and makes me really want to trust this company.
So, in conclusion, would I hire this company?
Yes, based on the type of method they use, the up front pricing, professionalism of the website and the outstanding reviews, I would definitely give them a shot if I needed Austin carpet cleaning.
The Steam Team appears to serve most of the Austin, TX area including areas as far to the north as Georgetown.
They have expanded into a few other cites as of the writing of this article, including Dallas, TX and Naples, FL.