Todd’s Pro Kleen is an owner operated carpet cleaning service serving the city of Boise, ID. Owner operated companies are often some of the best carpet cleaners to use, if you choose a good one. So, Is Todd’s Pro Kleen one of the good guys? Let;s take a closer look at them.
Carpet Cleaning Method
First, we always look at the method of carpet cleaning used by a company. Dry cleaning systems have their place but that place is not in a residential environment. Residential carpets are just too dirty and are not cleaned often enough. This means that you need a system capable of removing the most soil and that system is steam cleaning. When it comes to steam cleaning, you have two types of systems. Portable systems powered by household current and truck mounted systems powered by gas engines. Portable systems are acceptable in situations where truck mounted machines will not reach but they are no match for truck mounted machinery. Truck mounted machines will produce better results because they offer higher heat, higher vacuum levels and greater water flow.
Todd’s Pro Kleen uses truck mounted steam cleaning equipment, so they get a thumbs up on both method and machinery. These machines are not cheap so this capital investment is a good sign.
Cleaning Services Offered
A company should offer complimentary services but they should not be a jack of all trades. Your carpet cleaner should not offer yard work or even house cleaning in my opinion. You want them to specialize in a few services and to be good enough to be able to stay busy enough doing those services. Todd’s offers the basic services like upholstery cleaning and tile and grout cleaning so this is a plus. They also offer air duct cleaning but I suggest you hire an HVAC company for this service. This is not a knock on Todd’s, I just feel that you should hire someone who specializes in air conditioners to handle them.
Carpet Cleaning Prices
Now, let’s look at pricing. On their website, they currently have a special for 3 rooms for $97. This is a fair price for basic carpet cleaning although I wish they would be a bit more clear on what exactly is included int he price. In my experience, this is not a price that “bait and switch” companies would advertise though so this is another plus for Todd’s Pro Kleen.
At first glance, I like the look of the website. Rather modern looking and pretty easy to navigate. They also have links to their social media pages and review pages. The only negative is that, as of the writing of this article, there are a few pages that are incomplete and blank. Still, the information that is present is accurate and not manipulative so, again, thumbs up.
Carpet Cleaning Reviews
Finally, let’s take a look at the carpet cleaning reviews on the web for this company. The most trusted source for me is Yelp because they are harder to manipulate. Yelp does a good job at filtering potentially fake reviews. As of the writing of this review, Todd’s had 7 reviews and all of them were five stars. The reviewers were not single review people either. Several were elite reviewers with over 100 reviews. This speaks to legitimacy. The reviewers all spoke of good customer service and quality cleaning. Thumbs up Todd’s.
So, after all of this, what do I think. Well, if you read along and didn’t skip to the end, you probably already know what I am going to say. I would definitely hire Todd’s if I needed a carpet cleaning in Boise. The only thing I would do is verify what is included in the basic price before committing. I would encourage the owner to add this information to the website. Overall, give them a try, they seem like a good choice.