We recently came across a company called Colorado Carpet Masters in Denver, Colorado and decided to take a look.

At Carpet Critic, we gather information on the internet and give you our expert opinion on whether you should or should not consider hiring a company.

So, should you hire this company?

Let’s take a closer look at them.

Method of Cleaning

The method recommended by most carpet mills is hot water extraction, better known as steam cleaning.

Carpet Masters uses the best form of this, truck mounted steam cleaning.

Truck mounted machines produce more heat, water flow and vacuum.

Not every company uses these machines because they are expensive to purchase and operate and the investment in this type of machine speaks to a desire to perform quality work.

In addition, this company uses a power wand to clean.

Power wands are rotary tools that allow the cleaning technician to make more passes than they could with the traditional carpet cleaning wand.

They eliminate the fatigue factor which could cause cleaning technicians to clean poorly once they become tired.

So, power wands should produce a cleaner carpet.

In conclusion, thumbs up on the cleaning method.

Other Cleaning Services

I generally frown on companies that offer too many services.

The phrase jack of all trades, master of none comes to mind.

Colorado Carpet Masters appears to offer just the right amount of add on services that are appropriate for carpet cleaning companies.

They also clean upholstery, tile and do water damage restoration.

Cleaning Prices

I like that the company lists their prices online. This shows that they are not hiding anything.

Colorado Carpet Masters charges for cleaning by the square foot which generally means that they are a luxury cleaning service and their prices will be higher than average.

As of the writing of this article, their prices were 30 cents, 50 cents or 70 cents depending on the level of service that you desire.

At the base price of 30 cents, considering an average room size of 180 square feet, the per room average would be about $54.

This is a bit higher than average but considering that you are getting a premium service using good equipment and a power wand(which does take more time) it is not a crazy price.

Website Overview

The looks of a website are not incredibly important to a company, but a well done and professional website does add to the credibility of a company, in my opinion.

The Colorado Carpet Masters website was clean, professional and informative.

Reviews

Finally, let’s take a look at the company reviews available online.

Yelp is my go to source for reviews in most cases because companies have a harder time making fake reviews.

The Yelp filter will black out reviews that they think are phony and although this often blacks out good reviews, it is very effective against fake ones.

As of the writing of the article, they had 13 reviews and all of them were 5 stars.

The reviewers cited that the company, which appears to be owner operated, was easy to work with and did quality work.

Conclusion

So, let’s get down to it. Would I hire this company?

Yes, I would absolutely hire this company.

Based on the method of cleaning, professionalism of the website and quality of the reviews, I have no doubt that they produce quality work.

They may be a bit higher than the average carpet cleaner, but you get what you pay for in this business.

Colorado Carpet Masters

303-459-2482

1st Place Carpet Cleaning is a smaller, family owned and operated carpet cleaning service in the Denver area.

Usually, family owned businesses provide a high level of customer service, but this is not always the case.

Is it the case with 1st Place? Keep reading and find out.

Method of Cleaning

1st Place uses steam cleaning or hot water extraction as their primary method of carpet cleaning. In addition, they also use truck mounted carpet cleaning units.

Truck mounted machines clean better because they produce more water flow, heat and vacuum power.

This results in a carpet that gets cleaner and dries much faster.

If the machine on the front of their website is the one that they use, it is an outstanding one.

The porch Everest is one of the stronger cleaning machines on the market.

It may bone a bit of overkill for residential use but you can be assured that it will leave your carpet clean and fairly dry.

Thumbs up on the method.

Other Cleaning Services

In addition to carpet cleaning, 1st Place of Denver seems to also offer carpet repair, air duct cleaning and upholstery cleaning.

Like most steam cleaners, they also offer emergency water removal services.

This is consistent with what most companies offer.

Cleaning Prices

From what I have gathered in my research of this company, prices seem to be fair and consistent with average prices in the area.

They may even be a bit cheaper than some of the bigger companies. Again, thumbs up for their pricing.

Website Overview

The company website leads much to be desired. It is very basic and looks like it was made about 20 years ago.

The scrolling text has got to go and as much of a dog lover as I am, I don’t need to meet yours.

The website could go into detail on their services a bit more and could use a pricing or specials page.

Reviews

This is where it is all at, reviews. For reviews, I turn to Yelp because they are consistently more reliable.

This is because companies have a much harder time manipulating them.

They have 51 reviews, at the time of the writing of this article, with 46 of them being 5 stars.

There is one 1 star review but it is just from someone who says they never called them back.

Nothing to do with quality and perhaps an accident, it happens.

Because of all of the 5 star reviews I decided to look at the non recommended reviews from Yelp.

In case you are unaware, there is a link at the bottom of the Yelp page which lets you view reviews that have been filtered out by Yelp.

These are usually worthless but can sometimes lead you to unhappy customers.

Nope, they were all good too.

So, a big thumbs up on the reviews for 1st Place Carpet Cleaning.

Conclusion

So, lets get down to it. Would I hire this company.

They use a good method, have a great machine, good prices and outstanding reviews.

So Yes, I would hire them if I needed a carpet cleaner in Denver.

It wouldn’t hurt to drop a few hundred dollars on a proper website but the one they have must be working for them so oh well.

If you need a carpet cleaner definitely add them to your list of possibilities.

1st Place Carpet Cleaning

720-839-3329

One of the newest large companies to the carpet cleaning industry is Zerorez.

They have grown rapidly and can now be found in just about every major city.

Being a big company does not guarantee that they are a good one however.

So, should you hire them?

Let’s take a closer look at this company.

Method of Cleaning

The main method used by Zerorez is steam cleaning or hot water extraction.

They try to separate themselves from other carpet cleaners by using what they call “empowered water” but they are essentially just another steam cleaning company.

This is not a bad thing because steam cleaning is perhaps the best carpet cleaning method on the market for most carpets.

It is the method recommended by most carpet manufacturers, so I give Zerorez of Denver credit for using this method.

Other Cleaning Services

Like most carpet cleaners in Denver, Zerorez offers a number of additional services.

They also clean upholstery, area rugs, stone, granite and offer water damage restoration.

Cleaning Prices

Zerorez pricing, at least the advertised specials, are consistent with the average price of carpet cleaning.

When looking at the specials, you should know that additional rooms will be higher than the special price.

For example, using the current special valid at the time of writing this article, your first three rooms are $40 per room but additional rooms, over the first three, are $50 per room.

The special price is consistent with average pricing but the additional rooms are priced a little higher than the average cleaning price.

You should consider just doing the three room special and cleaning more rooms at another time.

Like most carpet cleaners, you should be wary of the upsell and should insist on getting the special price.

Basic spotting and pretreatment should be included. The only thing that you should pay extra for would be specialty spotting (such as wine or ink), pet stain removal or carpet protector.

Having said that, I give Zerorez credit for posting their prices on the website and for them being reasonable.

Website Overview

The website is clean, well organized and professional. I like the online scheduling, which is something that too few carpet cleaners use.

Reviews

Now, let’s look into the company reviews.

What better way to tell how a company operates that to listen to former customers.

One of the best sources to do so on is Yelp.

They are harder for companies to manipulate so they are generally my go to source for reviews.

Zerorez of Denver has, currently, 28 reviews and a 4.5 overall rating.

Of the negative reviews on Yelp, most complained of hidden charges.

I would have liked to see the negative reviews responded to by the owner but since most of the reviews are 5 star and their overall rating is great, I give them credit for their Yelp page.

Conclusion

So, in conclusion, you probably want to know if I would hire Zerorez.

The answer is Yes but with a few conditions.

I would stick to cleaning just what the special offered (no extra rooms) and would be wary of extra charges.

If the bill doubles when they get there, send them packing.

Overall though, they seem like a company that you can trust.

Zerorez of Denver

303-471-5150