1st Place Carpet Cleaning is a smaller, family owned and operated carpet cleaning service in the Denver area.
Usually, family owned businesses provide a high level of customer service, but this is not always the case.
Is it the case with 1st Place? Keep reading and find out.
Method of Cleaning
1st Place uses steam cleaning or hot water extraction as their primary method of carpet cleaning. In addition, they also use truck mounted carpet cleaning units.
Truck mounted machines clean better because they produce more water flow, heat and vacuum power.
This results in a carpet that gets cleaner and dries much faster.
If the machine on the front of their website is the one that they use, it is an outstanding one.
The porch Everest is one of the stronger cleaning machines on the market.
It may bone a bit of overkill for residential use but you can be assured that it will leave your carpet clean and fairly dry.
Thumbs up on the method.
Other Cleaning Services
In addition to carpet cleaning, 1st Place of Denver seems to also offer carpet repair, air duct cleaning and upholstery cleaning.
Like most steam cleaners, they also offer emergency water removal services.
This is consistent with what most companies offer.
From what I have gathered in my research of this company, prices seem to be fair and consistent with average prices in the area.
They may even be a bit cheaper than some of the bigger companies. Again, thumbs up for their pricing.
The company website leads much to be desired. It is very basic and looks like it was made about 20 years ago.
The scrolling text has got to go and as much of a dog lover as I am, I don’t need to meet yours.
The website could go into detail on their services a bit more and could use a pricing or specials page.
This is where it is all at, reviews. For reviews, I turn to Yelp because they are consistently more reliable.
This is because companies have a much harder time manipulating them.
They have 51 reviews, at the time of the writing of this article, with 46 of them being 5 stars.
There is one 1 star review but it is just from someone who says they never called them back.
Nothing to do with quality and perhaps an accident, it happens.
Because of all of the 5 star reviews I decided to look at the non recommended reviews from Yelp.
In case you are unaware, there is a link at the bottom of the Yelp page which lets you view reviews that have been filtered out by Yelp.
These are usually worthless but can sometimes lead you to unhappy customers.
Nope, they were all good too.
So, a big thumbs up on the reviews for 1st Place Carpet Cleaning.
So, lets get down to it. Would I hire this company.
They use a good method, have a great machine, good prices and outstanding reviews.
So Yes, I would hire them if I needed a carpet cleaner in Denver.
It wouldn’t hurt to drop a few hundred dollars on a proper website but the one they have must be working for them so oh well.
If you need a carpet cleaner definitely add them to your list of possibilities.