Looking for a good carpet cleaner in Phoenix? There are lots of good carpet cleaner in this city and, unfortunately, lots of bad ones. Which category does Paradise Carpet Cleaning fall into? Read along and I will give you my opinion as a professional carpet cleaner.
Method of Carpet Cleaning
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There are lots of different carpet cleaning methods out there but, in most cases, you want to choose steam cleaning for residential carpet cleaning. This is the method that most carpet manufacturers recommend because it is safe for the carpet and has the ability to remove the most soil. Residential carpets are typically not cleaned often enough and contain a great deal of soil. Steam cleaning or hot water extraction can deal with these high soil loads better than other dry cleaning methods. Paradise Carpet Cleaning uses the steam cleaning method and also uses the best form of this method, truck mounted steam cleaning. Truck mount machines produce more heat, water flow and higher vacuum levels. They typically leave carpets cleaner and drier than portable machines. So, thumbs up on the method of carpet cleaning used by this company.
Other Cleaning Services
I like to see carpet cleaning companies offer a few complimentary services but do not like to see them offer dozens of different services. If you do too many things, you never master an individual one. Paradise Carpet Cleaning offers an appropriate amount of services including upholstery cleaning and tile and grout cleaning. Another thumbs up.
Up front pricing is one of the first things that you should look for in a carpet cleaner. Carpet cleaners that hide their pricing or advertise ridiculously low prices should be avoided in most cases. Paradise Carpet Cleaning clearly states that their prices are, as of the writing of this article 20 to 25 cents per square foot. With the average room being about 180 SF, that makes their average price between $36 and $45 a room. This is a reasonable price. The only negative that I see is that there may be an additional charge for heavy soiling. This is written at the bottom of the pricing page and is a statement used by some carpet cleaners to pave the way to hidden charges. I would like to see that statement removed, it makes me question their pricing.
A company does not have to have a great website to be a good company but it helps to cement their professional image. A website should be clean, concise and informative. Aside from a “cute” logo at the top, the website is just okay. It needs some more information on what is included in the price. For example, is furniture moving included, is there a guarantee? Overall, the website doesn’t project a professional image, in my opinion.
Company reviews are very important. My go to website for this is Yelp. Yelp reviews are much harder to manipulate than other review websites. This is because Yelp has an aggressive filter in place to screen out fake ones. Good reviews sometimes get caught in this filter but overall, it does a good job. The reviews for Paradise Carpet Cleaning were excellent, all speaking of the high quality of the company. At the time this article was written, the company had 127 reviews and maintained a 5 out of 5 star rating. A big thumbs up on the reviews.
Overall, If I were looking for a carpet cleaner in Phoenix, I would give this company a try. There are a few things taht I do not like, but they appear to be legitimate and to care about quality.