Today, we are taking a look at Dave’s Carpet Cleaning in Tucson, AZ. At first glance, they appear to be a good old fashioned “mom and pop” type carpet cleaning company, but let’s take a little closer look and see if we would hire them.
Carpet Cleaning Method
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First, we need to look at the carpet cleaning method that is being used. The only method that we can recommend for residential carpet cleaning is steam cleaning or hot water extraction. This is the method that has the ability to remove the most soil and it is the method that Dave’s uses.
They also use truck mounted machinery which is important because they have the ability to clean better than portable equipment. Truck mounted machines produce more heat, vacuum power and flow more water. This results in cleaner carpet that typically dries faster. Points to Dave’s Carpet & Tile Cleaning for the method and equipment used.
Additional Services Offered
Dave’s offers a good variety of additional services including upholstery cleaning, tile cleaning, rug cleaning, Saltillo tile cleaning and even spot cleaning. This is a good variety of services and is not too much for one company. I frown on companies offering a hundred different services, t=so this is just right.
This is the only thing that gives me pause about this company. Their prices advertised online seem to be a little low. This is often a sign of hidden charges to come, but they are not so low that they are obviously trying to trick you. Still, I would almost expect for there to be some additional fees. At the time of the writing of this article, one special was for carpet cleaning for $22 a room. This is very low and I would want the company to list exactly what is included for this price.
A company does not have to have an outstanding website to be good, but a good website speaks volumes about a company. It should be, at the minimum, factual and professional looking. Dave’s Carpet Cleaning’s website is basic but factual. One thing does make me chuckle though and, if you are a Southpark fan, you probably noticed it right away. The character on the logo bears a striking resemblance to Towlie. You be the judge.
Carpet Cleaning Reviews
Let’s now look at one of the best factors to investigate, reviews. Happy customers do not always leave reviews, but angry ones sure do. I typically start with Yelp because they are hard for companies to manipulate so are fairly accurate in most cases. At the time I wrote this, the company had 3 reviews on Yelp and all of them were five star reviews. The reviewers spoke of quality and fair prices. They also had an A+ rating at the BBB at that time.
So after all of this, would I hire them if I needed a Tucson carpet cleaner. Yes, I would and I think that if you did the same, you would get a good carpet cleaning service. I suggest you ask exactly what is included in the price when scheduling though.